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Help Desk Software
CISS Help Desk System
The help desk/support system for rapid call logging and tracking. This easy to
install and quick to learn software, will make an "expert" out of even
your junior help desk staff, allowing them to solve more problems on the first
call. Keep track of support call costs and other statistics via sophisticated
reports. Search for solutions in the powerful knowledge base. Automatically emails
clients and staff. Can be used as a stand-alone system or connect multiple users
over a network.
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WebCISS-Lite (Web add-on for CISS Help Desk)
Add the "Power of the Web" to your help desk system with WebCISS-Lite. WebCISS-Lite is an add-on for the CISS Help Desk System,
which provides the basic functions of CISS in a web enabled format. Improve the efficiency of your help desk by allowing your
customers to log their own calls, search for their own solutions and check on the status of existing calls themselves. Your staff
can also log, edit and close calls from anywhere they have internet access. They can also enter their times worked and search the
knowledge base for solutions.
DEMO it online now!
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WebCISS (Fully Web-based Help Desk)
The Ultimate Tool for the Ultimate Customer Support!
100% Web-based Help Desk System. Accessible to your technicians, staff and clients, 24 hours a day!
Powerful functionality, automation and ease-of-use, make this system stand-out from our competitors',
plus we challenge you to find a product on the market with all the functions of WebCISS that is priced
as low as ours.
Easy to install, setup and learn. Click through to our main page to see the full list of features and benefits.
If you seriously want to deliver the best customer support you can, whilst reducing your work-loads and costs, then WebCISS is your system.
DEMO it online now!
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