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Here are just some of the responses we have had in regards to our support:-

"I am impressed with the level of service from the Auratech staff, particularly in respect of their flexibility and professionalism." - Kelly Cooley (ECOM5)

"All fixed, thanks so much for the prompt response, and the fix." - Jason Smith (Monash International Pty Ltd)

"Your reply came in a couple of seconds - how much higher priority could I get??" - Peter Youll (The Royal College of Pathologists of Australasia)

"Thanks for your prompt reply." - Liam Rowland (Linden Technologies)

"Thank you Adam. I appreciate your advice." - Sallie Bishop (Geelong IT Pty Ltd)

"Thanks Adam, that should do what we are hoping for." - Terry Fitzgerald (Shop-a-Docket Pty Ltd)

"Thank you for involvement in resolving NHC - email notification to requestor's issue. Users seem to be satisfied with the current situation. Again thanks and all the best." - Vesna Djuric (National Hearing Centre)

"Thanks for geting back to me so swiftly." - Stuart Davies (ICS Global)


Online Forum
You may find that your question has already been answered in our online forum, but if it hasn't, you can submit your question and it will be answered within 48 hours.
Click here for our Online Forum
Online Chat
Email Sales/Support
Click here to send an email to us
Priority Online Support System (* customers only *)
You will be emailed your access details to our online support system, so that you can receive access to support 24/7. You will have access to our online knowledge-base and calls logged through this system will be given priority.
Click here to access the Online Support System

Please see our Support Policy for full details regarding our support.
Last Updated: 02 January 2008

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