Auratech is committed to permission-based email marketing practices, and as a result has established this no-tolerance Anti-Spam Policy.  Auratech will occasionally update this Anti-Spam Policy.  When it does, Auratech will also revise the "last update" date at the top of this Anti-Spam Policy.  For changes to this policy, Auratech will notify you (the customer) by placing a notice on its web site home page.

Spam is commercial email or unsolicited bulk email, including "junk mail", which has not been requested by the recipient.  It is intrusive and often irrelevant or offensive, and it wastes valuable resources.  Spam messages are the opposite of permission-based email, which are normally anticipated, personal, relevant and/or associated with a pre-existing business or personal relationship.  Inappropriate newsgroup activities, consisting of excessive posting of the same materials to several newsgroups, are also deemed to be spam.

Customers of Auratech products and services have agreed during their registration process, upon accepting the Terms of Use, to comply with this Anti-Spam Policy. Specifically, each customer agrees not to use the Auratech products or services to send unsolicited email or bulk email, whether or not for commercial purposes.  Auratech reserves the right to determine in its sole discretion what constitutes actionable spam, as well as what measures are necessary in response to such spam activities.

Auratech has developed its Internet marketing tools to incorporate a strict permission-based philosophy.  This anti-spam philosophy is implemented through the following:

Spam laws vary from state to state, and from country to country.  This Auratech Anti-Spam Policy has been developed to conform to the highest commercially reasonable standards.  As a result, and without limiting the general prohibitions against all spam activities, the following are expressly prohibited:

To help in establishing whether you are participating in activities constituting spam, ask yourself the following questions:

If you answer yes to any of these questions, you are likely involved in spam activities, and should contact Auratech customer support service at support@auratech.com.au

Any Auratech customer found to be using Auratech products or services for spamming purposes may, at Auratech’s discretion, be immediately cut off from use of all IMC products and services and/or fined US$ 1,000 per occurrence, with no refund of fees that have been paid.

Auratech warns all of its customers when signing up that if they participate in spamming activities they will be subject to the loss of Auratech services, fines and possible legal action.

Auratech has the right to actively review its customers’ subscriber lists and email for suspiciously large broadcasts.  If Auratech finds any customers to be spamming, it will issue a warning, and if the activities are serious enough, Auratech will take action immediately.  If Auratech has any reason to believe that the customer, despite warning being given, threatens to or is continuing to send spam, then Auratech may take action immediately, including disabling the customer’s account and/or reporting the customer and the incident to the proper authorities.

Auratech does not attempt to censor any content, nor to curtail the business of its customers.  However, spam activities do not fall within uses authorized by Auratech, and will not be tolerated.

If you believe that you have received spam from or through Auratech’s facilities, please send a complaint from your email account along with the unsolicited email, with completed header, to admin@auratech.com.au  Please provide any other information that you believe may help us in our investigation. Auratech does not investigate or take any action based on "anonymous" spam complaints.

Auratech supports the efforts of various organizations working to responsibly eliminate spam activities.  However, if an individual has opted-in to receive email from a customer of Auratech, and then falsely or maliciously files a spam complaint against Auratech or its customers, Auratech will cooperate fully with the appropriate agencies to ban the complainant from use of anti-spam software and the Internet community.

Acceptable Use Policy & Privacy Statement

1.0 Acceptable Use Policy:

Auratech Software is solely focused on providing entrepreneurs with the high quality, ethical tools and information they need to market their businesses on the Internet.  None of the information or tools provided on the Auratech web site are intended for unethical or illegal marketing practices, including but not limited to:

1.1 Spam:

Auratech Software does not participate in spamming and maintains a zero tolerance spam policy. Those who enter into business relationships with Auratech Software (including, but not limited to, affiliates and joint venture partners) and choose to promote Auratech Software, Auratech Software products or services, or Auratech Software affiliated products or services using spam will have their relationship with the Auratech Software immediately terminated. 

1.2 Harvesting E-mail Address:

Tools and resources provided by Auratech are neither intended nor permitted to be used for the harvesting of e-mail addresses. Those who have found ways to abuse any of these tools and resources and use them for mass harvesting or spamming will have their relationship with Auratech Software immediately terminated.

1.3 Unauthorized Opt-In:

In order to protect our opt-in e-mail list, we are currently in the process of implementing a system by which we will record the IP addresses of all subscriptions, sales, and affiliates. If an e-mail address is subscribed to our system without the owner’s permission, the host of the IP will be contacted and pursued to terminate the user.

1.4 Fraud:

Auratech Software will pursue and prosecute to the fullest extent of the law any individual(s) who attempt to use our systems, software, or services for the purpose of fraudulent transactions.

Auratech Software maintains ethical practices and will not tolerate any misuse of our tools and resources by any third party. If misuse occurs, we will do everything in our power to immediately terminate the relationship and prevent any further misuse.

2.0 Privacy Statement:

Auratech Software supports the right of personal privacy and corporate security on the Internet. Auratech Software will never sell or market names, e-mail addresses, or any other privileged information about our clients or subscribers.

3.0 Unsubscribe Policy:

Auratech Software respects the request of any individual asking to have his/her e-mail address opted-out of our database. As well, every e-mail sent by Auratech Software provides an automated unsubscribe option at the bottom of each e-mail. All other unsubscribe requests can easily be processed by sending an e-mail, including the e-mail address you wish to remove, to admin@auratech.com.au.

4.0 Why is this information collected?

Information may be used by the web site to complete the activity for which it was provided, whether the activity is a one-time event, such as returning the results from a web search, forwarding an e-mail message or placing an order; or a recurring event, such as providing a subscription service or allowing access to an online address book or electronic wallet.

Information may be used for the technical support of the web site and its computer system. For example, to process computer account information, to secure and maintain the site, or to verify web site activity by the site or its agents.

Information may be used to enhance, evaluate, or otherwise review the web site, service, product, or market.

5.0 Who has access to this information?

This web site, entities for whom it is acting as an agent, and/or entities acting as its agent have access to this information. An agent in this instance is defined as a third party that processes data only for the completion of the stated purpose, such as a shipping firm.

6.0 What kind of information does this web site collect?

Unique identifiers issued by a web site or service for the purpose of identifying an individual over time.

Mechanisms, such as HTTP cookies, for maintaining an active connection with an individual or for automatically identifying an individual who has visited a particular site or previously accessed particular content.

7.0 Contact Information:

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

You may contact us by e-mail at mailto:support@auratech.com.au.
You may call us at +61 7 3272 6670.