WebCISS Help Desk Software - Add-on Programs
The following are some of the programs that are available as add-ons to the WebCISS Help Desk System.
Some of them are free of charge and can be downloaded once you purchase WebCISS. For others, there are charges involved.
Please see description and costings below each add-on for more details and contact Support if you have any questions.
If you would like to purchase any of the add-ons, you can do so from our order page.
Click here to go to our Order Page
WebCISS Escalator
Automatically runs in the background and checks any outstanding (open) issues against custom rules you have set up, to see if the call requires escalation.
Checks, escalates and notifies!
This is a FREE add-on that comes with WebCISS (valued at $100).
WebCISS Auditor
Auditor is a small program that can be installed and run on end-users' PCs to gather information on all their software and hardware (assets).
This is a FREE add-on that comes with WebCISS (valued at $400).
WebCISS Email Extractor
This add-on is a program that runs on your server and checks all incoming emails you specify. It then checks these emails against your defined rules and if a "match" is receievd, it will
automatically create (log) a new issue from this email. What a time saver!
This is a FREE add-on that comes with WebCISS (valued at $150).
CISS Report Designer
Report Designer allows you to create your own reports, which you can save and add to the WebCISS reports menu for regular use.
** Coming Soon **
CISS SMS
WebCISS SMS is a service that allows you to send SMS notifications to cellular (mobile) phones, the same way the system automatically sends out email notifications.
** Coming Soon **
WebCISS Remote Control
Take control of an end-users' PC and show them how to perform tasks without having to go to them or them come to you. Use for training, easier identification of certain problems, running updates, etc.
** Coming Soon **
If you would like to purchase any of the add-ons, you can do so from our order page.
Click here to go to our Order Page
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